FREQUENTLY ASKED QUESTIONS
Hey Queens, this is a list of frequently asked questions from the general public. Please browse the page to ensure that we have addressed all of your concerns. Please feel free to contact us at elegantehairboutique1@gmail.com if you have a specific question.
Question 1
What is virgin hair?
Virgin hair is human hair that has not been chemically processed and is taken from a single donor. No colors, perms, bleaches, or harsh washes have been used on the hair. This can also be steamed processed, which is how deep wave, kinky curly, Italian curly, body wave, and other textures obtain their patterns by steam processing.
Question 2
WHAT IS ELEGANTE BOUTIQUE
Elegante Boutique is a premium hair company founded on the belief that elegance is for everyone expressed through beautifully styled hair and thoughtfully chosen accessories. Our mission is to provide high-quality hair and accessories that distinguish us from other brands while consistently delivering exceptional products to our customers. Each item is carefully sourced to ensure superior softness, long-lasting durability, and a natural luster. Our hair can be bleached, dyed, styled, and worn for years with proper care. We believe beauty is an investment, and our goal is to deliver luxurious hair that enhances confidence and offers the timeless elegance you deserve.
Question 3
HOW LONG DOES MY EHB BUNDLES LAST?
With proper care, Elegante Boutique Hair can last 3 years. Gentle handling, regular conditioning, and professional installation help maintain its natural beauty and fullness. When properly maintained, all bundles and wigs can last up to 3 years. Treat this hair as you would your own for long-lasting results.
Question 4
can my ehb bundles be bleached and dyed?
Yes! Elegante Boutique hair is made from 100% human hair which means it can be bleached, dyed or colored to achieve your desired look. For best results and to maintain the longevity of your hair, we recommend having this service performed by a professional stylist. With proper care after coloring, your extensions will remain soft, shiny and luxurious.
Question 5
Does my ehb bundles shed?
Like all 100% human hair, minimal shedding is normal and comparable to natural hair. However, our bundles are expertly crafted with reinforced wefts to minimize shedding and promote long-lasting wear. If the weft is cut, it is important to properly seal it to prevent hair from shedding from the weft. With proper installation and maintenance, Elegante Boutique hair retains its fullness, softness, and luxurious quality for years.
Question 6
HOW DOES EHB SHIPPING SYSTEM WORK?
EHB only ships on during business days Monday-Through Friday. If an ordering on a Friday, the order may not be shipped until Monday. Order at least two weeks prior to any event or special occasion to ensure delivery. If you need hair the same day, text or check our Instagram for hair on hand. Please read the shipping policy thoroughly before placing orders. Hair on hand can always be shipped! Shipping is normally 2-3 days depending on your location Overnight shipping is only available only for hair on hand.
